Best of Kelowna
TruFinity Plumbing · Heating · Cooling
Plumbing

Okanagan’s Water Main Replacement & Poly B Specialists

Protect your home without tearing up your property. Whether traditional excavation or advanced trenchless directional drilling, we deliver clean, efficient, and long-lasting water line replacements.

True Service, Infinite Care

Customer rated

The Okanagan’s Highest Rated Team

4.91,500+ Google reviews
Google Guaranteed
Best of Kelowna 2026
Licensed & Insured
Most Booked
Book your service

Premium Service, On Your Schedule

24/7emergency response
Plumbing repair & install
Heating & furnace care
Cooling & heat pumps
Plumbing Offer

Water Heater Flush

$88limited-time offer
$88 water heater flush.
Protect your tank, extend its life, keep hot water flowing.
Edrice Ferdoussi, TruFinity Plumbing Heating & Cooling
4.9 · 1,500+ reviews
Google verified
Voted
Best of Kelowna
Red-Seal certified
Licensed · Insured
Why TruFinity

The Okanagan's most trusted home-services team.

From the first call to the final clean-up, our plumbing team treats your home like it's our own.

Licensed & insured
Red-Seal certified plumbers and HVAC technicians — fully insured for your peace of mind.
Upfront, honest pricing
Flat-rate quotes before any work begins. No surprises, no high-pressure upsells. Ever.
On-time, every time
Tracked arrival windows and live dispatch. We respect your schedule and your home.
Lifetime workmanship
If our workmanship fails, we correct it free while you own the home and the work remains in place.
Best of Kelowna
Voted top home-services provider in the Okanagan, 4.9 stars across 1,500+ Google reviews.
True Service, Infinite Care
Real local technicians who treat your home like their own — from the first call to the final clean-up.

*Guarantees subject to terms & conditions. See our warranties page for full details.

What's included

Two proven methods. One clean result.

Tell us about your property and we’ll recommend the right method.

Traditional water main replacements require heavy machinery digging a full trench through your property, cutting asphalt, and ruining lawns. With directional drilling, we drill horizontally beneath the surface, requiring only small entry and exit pits.

Homes built between the late 1970s and late 1990s often rely on Poly B (Polybutylene) piping. Over time, water pressure and chlorine cause these pipes to degrade from the inside out, leading to sudden bursts.

This page covers the Poly B main water line between the street and your home. For interior whole-home re-piping, see Poly-B Re-Pipes .

Not sure which applies? Book a free site evaluation and we’ll advise.

  • 01 · IncludedIdeal for water lines running under concrete pathways, paved driveways, or retaining walls.
  • 02 · IncludedEliminates expensive driveway repaving and landscaping restoration costs.
  • 03 · IncludedFaster installation times with minimal site disruption.
The TruFinity Promise

Booked today. Done right the first time.

Avg response
38 min
Workmanship
Lifetime guarantee*
Best of Kelowna
5 years running
4.9 · 1,500+ Google reviews
Licensed · Bonded · Insured
How it works

Simple, transparent, on your schedule.

Three clear steps from booking to completion — no hidden fees, no surprises, just premium service.

  1. 01
    Diagnose

    Licensed plumber arrives on-time, inspects, and explains the issue in plain language.

    Step 01
  2. 02
    Quote upfront

    Flat-rate pricing — you approve before any work starts. No surprises.

    Step 02
  3. 03
    Fix it right

    Quality parts, clean job site, and a lifetime workmanship guarantee.

    Step 03

Price Lock • Lifetime Workmanship* • No-Lemon

Trusted process

*Guarantees subject to terms & conditions. See our warranties & guarantees for full details.

Deep dive

Everything you need to know about plumbing in Kelowna & the Okanagan.

Replace your main water line without tearing up your driveway.

Traditional water main replacements require heavy machinery digging a full trench through your property, cutting asphalt, and ruining lawns. With directional drilling, we drill horizontally beneath the surface, requiring only small entry and exit pits.

Upgrade aging Poly B pipe connections before unexpected leaks occur.

Homes built between the late 1970s and late 1990s often rely on Poly B (Polybutylene) piping. Over time, water pressure and chlorine cause these pipes to degrade from the inside out, leading to sudden bursts. This page covers the Poly B main water line between the street and your home. For interior whole-home re-piping, see Poly-B Re-Pipes.

Which option fits your property?

Not sure which applies? Book a free site evaluation and we’ll advise.

FAQs

Good to know.

Do you offer emergency plumbing service in Kelowna?+

Yes — 24/7 emergency response with same-day appointments across Kelowna, West Kelowna, Vernon, Penticton and Kamloops.

Are your technicians licensed and insured?+

Every TruFinity technician is a Red Seal-certified tradesperson, fully insured, and background-checked.

What's the warranty?+

Lifetime workmanship guarantee on labour, plus full manufacturer warranty on every installed part. Registered for you, no paperwork.

Do you offer financing?+

Yes — flexible monthly payment plans on installs through our financing partners. Pre-qualification takes 60 seconds and won't affect your credit.

Still have questions?

Talk to a TruFinity expert.

Our team is ready to help you choose the right solution for your home.

250-707-8285
24/7 emergency service available
Available in
plumbing across the Okanagan & Thompson
Get in touch

Ready when you are.

Book online or call our team — we'll be there fast, on time, and on price.