Expert Plumbing Repair Services
At TruFinity, we specialize in a wide range of plumbing repair services, from minor leaks to major pipe replacements. Our experienced technicians are equipped to handle all types of plumbing issues, ensuring your home or business runs smoothly. With a focus on quality and efficiency, we deliver fast, reliable repairs that keep your plumbing system in top condition.
True Service, Infinite Care
The Okanagan’s Highest Rated Team
Premium Service, On Your Schedule
Water Heater Flush
The Okanagan's most trusted home-services team.
From the first call to the final clean-up, our plumbing team treats your home like it's our own.
*Guarantees subject to terms & conditions. See our warranties page for full details.
Expert Plumbing Repair Services
- 01 · IncludedLeak detection & repair
- 02 · IncludedBurst & frozen pipes
- 03 · IncludedClogged drains & toilets
- 04 · IncludedRunning toilets & noisy pipes
- 05 · IncludedLow water pressure diagnosis
- 06 · IncludedSlab leaks & hidden leaks
Booked today. Done right the first time.
Simple, transparent, on your schedule.
Three clear steps from booking to completion — no hidden fees, no surprises, just premium service.
- 01Diagnose
Licensed plumber arrives on-time, inspects, and explains the issue in plain language.
Step 01 - 02Quote upfront
Flat-rate pricing — you approve before any work starts. No surprises.
Step 02 - 03Fix it right
Quality parts, clean job site, and a lifetime workmanship guarantee.
Step 03
Price Lock • Lifetime Workmanship* • No-Lemon
*Guarantees subject to terms & conditions. See our warranties & guarantees for full details.
Everything you need to know about plumbing in Kelowna & the Okanagan.
What's included
Emergency plumbing service from TruFinity covers every failure that can't wait until Monday morning: burst pipes, slab and hidden leaks, sewage backups, failing water heaters, running or overflowing toilets, frozen lines in a January cold snap, and pinhole leaks that are quietly rotting a joist. A Red Seal-certified plumber is dispatched with a fully-stocked service van — copper, PEX, ProPress fittings, wax rings, expansion tanks, and shut-off valves are on board — so most repairs are finished in a single visit. We isolate the leak, protect your floors with drop cloths and shoe covers, and give you a flat-rate quote before any work starts. If water has already spread, we coordinate a preferred restoration partner so drying begins the same day.
Signs you need it now
Call immediately if you hear water running when every fixture is off, if your meter is spinning with the main shut, if a ceiling stain is growing, if a toilet is bubbling when the tub drains, if you smell sewer gas, or if hot water has gone cold and the tank is leaking from the base. Freezing pipes that thaw silently often rupture only when pressure returns — if a line was frozen this week, book an inspection even if it seems fine now. Lower-priority calls (a dripping outdoor bib, a slow lavatory drain) can be scheduled for a next-day appointment at standard rates.
Our process
Every emergency call follows the same three-step workflow: (1) triage on the phone so you know how to shut off water safely while we're on the way; (2) on-site diagnosis with thermal imaging or acoustic leak detection if the leak isn't visible; (3) flat-rate written quote — you approve the number before we open a wall or cut a line. When the repair is done we pressure-test, clean the site, walk you through what we found, and register the workmanship warranty on your file.
Why TruFinity
TruFinity is locally owned in the Okanagan, dispatches 24/7 across Kelowna, West Kelowna, Vernon, Penticton and Kamloops, and holds a 4.9-star Google rating across 900+ reviews plus a Best of Kelowna 2026 win. Every technician is background-checked, uniformed, and carries $5M liability coverage. We answer the phone in under 60 seconds and quote emergency dispatch upfront — no meter-running by-the-hour billing.
More in plumbing.
Plumbing Inspections
Catch leaks, corrosion and code issues before they cost you.
Learn morePoly-B Re-piping
Replace failing Poly-B with modern PEX — protect your home from catastrophic leaks.
Learn moreFixture Replacement
Swap aging or leaking fixtures for modern, water-efficient hardware.
Learn moreGood to know.
How fast can you get to my house for a burst pipe in Kelowna?+
Most Kelowna and West Kelowna emergency calls are dispatched within 60–90 minutes, 24/7. Vernon, Penticton and Kamloops emergencies are typically on-site within 2–3 hours.
Do you charge extra for after-hours or weekend plumbing?+
Emergency dispatch has a flat call-out fee that's quoted before we're dispatched — no hourly overtime billing once the plumber arrives. All parts and labour are flat-rate and approved in writing before work begins.
Should I shut the water off myself before you arrive?+
Yes if it's safe. Shut the main valve (usually near the water meter) or the isolation valve nearest the leak. Our dispatcher will walk you through it on the phone if you're not sure — it protects your home while we're en route.
Do you repair Poly-B leaks or only replace the whole system?+
Both. We can spot-repair a Poly-B failure to get you back in service today, and we quote a full PEX repipe separately so you can decide on the long-term fix without pressure.
Talk to a TruFinity expert.
Our team is ready to help you choose the right solution for your home.
250-707-8285Ready when you are.
Book online or call our team — we'll be there fast, on time, and on price.